Industrial equipment manufacturers face increasing pressure to meet highly-specific customer expectations while shortening production cycles, maximizing service quality, and improving customer satisfaction. With an integrated customer relationship management (CRM) strategy that has Microsoft Dynamics CRM at the center, manufacturers can gain deep insight into customer trends and needs to effectively manage complex sales cycles, achieve delivery and service excellence, and respond quickly to growing demands for innovative products and services.
- Efficiently manage your complex relationships - including partners, direct and indirect sales channels, distributors, retailers, and service providers.
- Gain cross-organizational insights and automate processes to drive a consistent customer service experience and boost productivity.
- Quickly develop and deploy enterprise applications that streamline optimize the remanufacturing process using the xRM framework.
Microsoft offers a wide range of products and solutions to help manufacturing services automate their business. If you would like to know more, please fill out the form at the bottom and we will send you additional information.