Product Overview
Business moves at light speed today, requiring that every company continuously reexamine direction, strategies, suppliers, partners - literally every variable and relationship that might lead to complacency.
The intensified search for competitive advantage may mean that some of your best customers pick up and leave without you ever knowing that there was a problem. How well can you react to and even predict ever-shifting customer needs and competitor moves?
Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM 3.0. It is an all new customer relationship management system that gives every employee the information they need to truly impress customers.
With Microsoft Dynamics CRM 3.0, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook. These are applications your employees probably use every day. From Outlook, employees can access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business.
CRM works because it works the way your users already do, works the way your business already does, and works the way technology should.
Works The Way You Do
- Tight integration with Microsoft Office & Outlook
- Quick and easy access to your data
- Customized workplaces
- Service calendars
- Powerful reporting and analysis tools
- Great mobile support
Works The Way Your Business Does
- A new marketing automation module
- Quick campaign wizard
- Service scheduling
- Easy customization
- Flexible reporting
Works The Way Technology Should
- Easy to modify
- Streamlined installation
- Fast data searches
- Easy to use
- Simple and fast
- Advanced management and notification tools
View Online CRM Overview Demo
Other: Mobile Technology
Microsoft CRM Mobile 1.2 allows users to quickly manage account information, add and organize business contacts, schedule important meetings, and track existing sales opportunities—all while working from a Pocket PC or Pocket PC Phone Edition with Windows Mobile 2003 software.
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