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Aligo SERVICOM is a total service management solution that is designed specifically for service & specialty contractors. Aligo's mobile field force and service management software solutions are used by residential, commercial, and industrial field service contractors to streamline daily operations and efficiently schedule, process, and bill service work orders.
SERVICOM Solutions:
- SERVICOM Mobile
- Work Order Processing
- Inventory Management
- Job Management
- Service Agreements
- Accounting Integration
- Dispatching
- Location Tracking
SERVICOM Mobile is a wireless & paperless work order processing system for field technicians which uses standard PDA's and mobile phones to completely automate paperwork and provide wireless, two-way communication.
Customer Management / Work Order Processing keeps your technicians productive & effective in the field by providing them with the information they need to complete their jobs. With SERVICOM, your technicians will spend less time calling back to the office inquiring for work details.
Purchasing & Inventory Management allows your technicians to know what's on their trucks and you'll know when to order more. SERVICOM purchasing automatically places parts purchased for a job on the invoice and allows for a streamlined management of stock & field purchases.
Job Management improves quote preparation & job cost tracking to maximize efficiencies and reduce cost. With SERVICOM Job Manager, you gain in-depth visibility and management capabilities of jobs performed by your service business.
Service Agreements are flexible & customizable to provide you with the tools to better manage and control your service agreement schedule.
Accounting Integration streamlines accounting & billing information to your accounting package. With SERVICOM, you do not have to enter data into two separate applications and you reduce the amount of time to enter data by using SERVICOM's direct connect link into your accounting package.
Dispatching & scheduling feature provides you with a detailed look into your daily operations and gives you the tools to manage your technicians effectively. With SERVICOM, the technicians will have all the information they need to complete a job.
Location Tracking provides an easier, more accurate way to monitor and manage your field technician's time and activity. With SERVICOM, you can now use your field employees' WORKTRACK enabled mobile phones to track their locations, time spent on jobs, work order status, and even the equipment they are carrying in real-time.
Benefits of Using SERVICOM's Total Service Management Solutions:
- Faster service delivered to customers with fewer errors
- Increase in field technicians' productivity
- Lower overhead costs
- Quick, wireless delivery of information to the field
- Eliminates lost time & return trips
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